Terms & Conditions — The Coach Lead Tracker™
Terms & Conditions
The Coach Lead Tracker™
Operated by KLU Marketing LLC
1126 S Federal Hwy
Fort Lauderdale, FL 33316
United States
Last Updated: 04/17/2026
1. Acceptance of Terms
These Terms & Conditions (“Terms”) govern your access to and use of products and services provided by KLU Marketing LLC, operating under the brand The Coach Lead Tracker™ and CoachLead CRM™ (“Company”, “we”, “us”, or “our”).
By purchasing or accessing our products, you agree to be legally bound by these Terms.
If you do not agree, you may not access or use our products.
2. Nature of Our Services
We sell digital products and software services only.
Our offerings may include:
Google Sheets and Microsoft Excel tracking templates
CRM software access and automated pipelines
Automations, workflows, and communication triggers
Training materials and setup guidance
Digital downloads
No physical goods are shipped.
Access is typically granted immediately after successful payment confirmation.
3. Digital Delivery
Upon successful payment:
Access credentials or download links are delivered via email
Member-area or CRM access is granted
It is the customer’s responsibility to provide a valid email address and check spam/junk folders.
KLU Marketing LLC is not responsible for failed delivery due to incorrect customer information.
4. License & Permitted Use
All purchases grant a limited, non-exclusive, non-transferable license for personal or internal business use.
You may NOT:
Resell our templates, spreadsheets, or software access without written permission
Share protected links, files, or login credentials publicly
Duplicate or redistribute our digital assets or automations
Claim ownership of our intellectual property
Reverse engineer or replicate our tracking systems or CRM structure for resale
Violation may result in immediate suspension or termination of access without refund.
5. Intellectual Property
All content, tracking systems, spreadsheet formulas, CRM structures, automations, and training materials are the intellectual property of KLU Marketing LLC.
Purchase does not transfer ownership rights.
Unauthorized reproduction or redistribution is strictly prohibited.
6. No Earnings Guarantee
We do not guarantee any income, client acquisition, booked calls, or performance metrics.
Results vary based on individual effort, implementation, skill level, and market conditions.
Any examples shown on our websites or marketing materials are illustrative only.
7. Strict No-Refund Policy
All purchases are subject to our published Refund Policy.
By purchasing, you acknowledge:
The products are digital and delivered instantly
Access constitutes delivery
All sales are final, and we maintain a strict zero-refund policy
8. Third-Party Platforms & Integrations
Our products may integrate with or rely on third-party services, including but not limited to:
Google (Google Workspace / Google Sheets)
Microsoft (Excel)
GoHighLevel
Make.com or Zapier
Stripe or PayPal
Whop
We are not responsible for outages, service interruptions, policy changes, or pricing updates from third-party providers.
Usage-based services (such as SMS, email, or phone number registration inside the CRM) may incur separate third-party fees.
9. Limitation of Liability
To the fullest extent permitted by law:
KLU Marketing LLC shall not be liable for:
Indirect or consequential damages
Lost profits, lost leads, or business interruption
Third-party platform failures or data loss
Misuse or improper setup of products
Total liability shall not exceed the amount paid for the specific product or service purchased.
10. Termination
We reserve the right to suspend or terminate access for:
Violation of these Terms
Fraudulent activity or chargebacks
Intellectual property misuse
Abuse of platform systems or spamming activity
Termination due to violation does not qualify for a refund.
11. Disputes
Customers are required to contact us to resolve billing issues before initiating payment disputes.
Because all sales are final, any chargebacks will be contested using our published refund policy, access logs, and these terms.
All disputes will be handled according to the policies of the applicable payment provider.
12. Governing Law
These Terms shall be governed by and interpreted under the laws of the State of Florida, United States.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Florida.
13. Contact
KLU Marketing LLC
1126 S Federal Hwy
Fort Lauderdale, FL 33316